Silvertouch Cabinet warrants to the original customer purchaser for as long as they own their home that Silvertouch Cabinet products will be free from defects in material and workmanship under normal use. This warranty is only applicable to Products used in residential applications within Canada and is not transferable to subsequent owners.
Should defect in material or workmanship exist during the applicable warranty period in any Silvertouch Cabinet product, Silvertouch Cabinets will elect at its discretion to either repair or replace the defective material. This warranty covers only parts, material and installation supplied by Silvertouch Cabinet. Not covered under this warranty are flooring, tiles, sinks, accessories, countertops, appliances, plumbing fixtures etc.
This warranty will not apply to cabinets damaged by misuse, neglect, acts of God, exposure to moisture, exposure to extreme temperatures, normal incidental deterioration such us nicks, scratched, abrasions and natural aging whether resulting from the effect of normal wear and tear or abnormal use. Natural wood may vary in colour, characteristics and exhibit subtle change as they age. For example, white painted face frames may eventually have visible cracking around the joint area and cabinet colours may darker or lighten over time. Sunlight, smoke, household cleaners and other environmental conditions may also affect the colour match over time. These variations are the natural of the material in relation to their environmental exposure and are not covered under this warranty.
The repair(s) or replacement(s) are contingent upon the current product offerings of styles and construction options within the Silvertouch Cabinet products at the time of the warranty claim. if warranty claim is filed after a Silvertouch Cabinet becomes obsolete, Silvertouch Cabinet reserves the right to honor the warranty in one of the following fashions:
- To replace the effected component with a new component of the same style.
- To replace the effected component and any other components(s) in the residential to achieve a uniform appearance with a similar and comparable product style of the original purchased style
If components are replaced, Silvertouch Cabinet cannot guarantee that the finish of these replacements will exactly match the finish and appearance of the components in the residential application. This is due to the changes that occur during the wood’s natural aging process, affecting its colour and grain.
Claim must be initiated during the Warranty Period. To initiate a claim, please contact Silvertouch Cabinet and Countertops Ltd, 6670 Hastings Street, Burnaby, BC, V5B 1S3 at 1-604-299-7744. Claimant will be required to provide proof of home ownership and the date of Product purchase.